Shariah Traders

Privacy Policy

PRIVACY POLICY

1. Information We Collect

1.1 Personal Information

  • Name, email address, phone number

  • Payment information (processed by secure third-party providers)

  • Trading profile and learning goals

1.2 Technical Information

  • IP address, browser type, device information

  • Activity logs, cookies

  • Platform usage data

2. How We Use Your Information

2.1 Primary Purposes

  • To provide and improve our services

  • To process payments and manage your account

  • To communicate regarding our services

2.2 Personalization

  • To recommend relevant content

  • To customize your learning experience

  • For analysis and service improvements

2.3 No Selling of Data

  • We do not sell your personal data

  • We do not share with third-party advertisers

3. Data Sharing

3.1 Service Providers

  • Payment Processors: Stripe, PayPal, local banks

  • Analytics Services: Google Analytics (anonymous data)

  • Communication Platforms: Email service providers

3.2 Legal Requirements

  • When required by Malaysian law

  • To protect our legal rights

  • In response to valid legal requests

4. Data Security

4.1 Protection Measures

  • Data encryption (SSL/TLS)

  • Restricted access to authorized personnel only

  • Regular security audits

4.2 Data Retention

  • Data stored on secure servers

  • Retention period: While account is active + 2 years

  • Deletion upon request (right to erasure)

5. Your Rights Under PDPA

  • Right to Access: View your personal data

  • Right to Correction: Update inaccurate information

  • Right to Erasure: Request data deletion

  • Right to Withdraw Consent: Opt-out of processing

6. Cookies and Tracking

6.1 Types of Cookies

  • Essential: Platform functionality (required)

  • Performance: Usage analytics

  • Preference: Personal settings

6.2 Cookie Control

  • Accept/reject via cookie banner

  • Modify preferences in your browser

  • Most functions available without cookies

7. Legal Compliance

7.1 Malaysian Laws

  • Personal Data Protection Act 2010 (PDPA)

  • Islamic Financial Services Act 2013 (if applicable)

  • Companies Act 2016

7.2 Consumer Protection

  • Compliance with Malaysian Communications and Multimedia Commission

  • Industry standards for financial education

8. Communications

8.1 Marketing Communications

  • Only with explicit consent

  • Unsubscribe option in every email

  • No spam or excessive communications

8.2 Service Communications

  • Important service notifications

  • Content and platform updates

  • Feedback requests and surveys

9. Updates to This Policy

9.1 Policy Changes

  • We may update this policy periodically

  • Changes effective upon posting

  • Notification of significant changes

9.2 Contact Information

For privacy-related inquiries:

  • Phone: 010-2450575

  • Response: Within 14 working days

10. Data Protection Officer

Our appointed Data Protection Officer ensures compliance with Malaysian data protection laws and can be contacted for any privacy concerns.

Effective Date: 1 Jan 2026

This Privacy Policy complies with the Malaysian Personal Data Protection Act 2010 and other relevant legislation.